Hurst Financial Consultancy Limited Salisbury - Independent Financial Advisers IFA

ABOUT OUR SERVICES

Hurst Financial Consultancy Limited

Chequers Court, 33 Brown Street, Salisbury, Wiltshire SP1 2AS

1. The Financial Conduct Authority (FCA)
The FCA is the independent body that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

2. Whose products do we offer?
√	We offer products from the whole market.
	We only offer products from a limited number of companies. Ask us for a list of the companies and products we offer.
	We only offer products from a single group of companies. or We only offer our own products. Ask us for a list of the companies and products we offer.

3. Which service will we provide you with?
√	We will advise and make a recommendation for you after we have assessed your needs.
	You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
	We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances but we will not: conduct a full assessment of your needs offer advice on whether a non-stakeholder product may be more suitable.
4. What will you have to pay us for our services?
√	Before we provide you with advice, we will give you our keyfacts guide 'about the cost of our services'.
	We will tell you how we get paid, and the amount, before we carry out any business for you.

5. Who regulates us?
Hurst Financial Consultancy Limited, Chequers Court, 33 Brown Street, Salisbury, Wiltshire SP1 2AS is authorised and regulated by the Financial Conduct Authority. Our FCA Register number is 448150. Our permitted business is advising on investments and in providing a comprehensive financial planning service to our clients. You can check this on the FCA's Register by visiting the FCA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

6. What to do if you have a complaint [Note 14]
If you wish to register a complaint, please contact us: In writing: Write to M S J Hurst, Director, Hurst Financial Consultancy Limited, at Chequers Court, 33 Brown Street, Salisbury, Wiltshire SP1 2AS By phone: Telephone (01722) 411411. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk) for their independent review.